With restaurants in the UAE closed for dine-in due to the coronavirus outbreak, discount app The Entertainer is waiving the commission it receives on food deliveries from F&B venues.
It comes as the industry has begun to revolt against the large commissions levied by food delivery platforms such as Zomato, Talabat, and Deliveroo, with a number of high profile food writers including Samantha Wood and Food Sheikh calling for these aggregators to reduce their fees.
Many restaurants have spoken to Caterer Middle East about their struggle to survive while paying such high commissions on their only income at the moment, and The Entertainer has joined FoodKarma in removing the fees.
The Entertainer marketing director Mike Rich said: “Everyone is doing their best to navigate a new normal, and as a market leader, it was necessary to step in and help restaurants to continue delivering food. We know that these are challenging times, and we want to help our merchants focus on doing what they do best - delivering delicious food. We hope this will play a part in helping to maintain their delivery operations and to support their teams.”
In addition to removing commission, consumers purchasing from F&B outlets on The Entertainer will receive 25% off all delivery orders.