Global food delivery platform Delivery Hero has reported “unprecedented growth” in its Q2 2020 report, with order growth nearly doubling worldwide year-on-year (YoY) to 281 million orders, with four million orders delivered in a single day and over 100 million orders delivered in June.
Niklas Östberg, CEO of Delivery Hero, said: “We are proud of the incredible performance in Q2. Initiatives to expand our services, improve operational performance and invest in q-commerce are driving our business to record highs. It’s encouraging to see more and more people turning to Delivery Hero for their daily needs. Thanks to the ability to quickly adapt to recent market developments, we are raising our full-year guidance to EUR 2.6-2.8 billion.”
Delivery Hero also unveiled plans to launch operations in Japan in Q3, with CFO Emmanuel Thomassin, calling it “the greatest underpenetrated delivery market outside of China”.
It wasn’t all positive news however, with the MENA region the only one reporting a decrease in orders YoY, from 70.6 million in Q2 2019 down to 66.5 million in the most recent report. Delivery Hero operates Talabat, Hunger Station, and Carriage in the region.
It comes as an increasing number of delivery platforms open up in competition, with many restaurants voicing their unhappiness at what they feel is unfairly high commission charged by the more established brands on the market.
Noon is the latest e-commerce platform to reveal its plans to get into food delivery, with Mohamed Alabbar saying aggregators “are holding F&B operators to ransom”.