Coffee solutions post-Covid-19: Where are the opportunities for horeca

Sponsored: Coffee Planet's Alan Hardman on why the authority on speciality coffee is positive about the future
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During the last few months, the Coffee Planet team has been focusing on how it can support and enhance the rise in sales and profits that hotels, cafes, coffee chains and catering companies in order to survive the challenges many in the industry have been experiencing. The horeca sector is no different to global businesses at the moment, fighting to balance a desire for sustainable practices - at the same time, keeping a firm eye on cost efficiencies, as each link in the supply chain looks to do the same whilst maintaining the service levels expected in markets such as the UAE and wider Middle East.

One of the many promises that Coffee Planet can guarantee customers and partners alike is that there will be no compromise on the quality of our 100% Arabica specialty coffee nor in the calibre of our service. We are proud to be the authority on speciality coffee in the region.

We have diversified and adapted our offering, including the launching of new product ranges, increased support and training, and have  recently rolled out a new fleet of Coffee Planet  vehicles to ensure our customers’ deliveries are on time and all in line with post-Covid-19 regulations. Be sure to note our new eye-catching branded livery as you roam the Emirates.

At Coffee Planet we have a ‘crop-to-cup’ ethos, ensuring all of our green beans are ethically sourced, from over 20 countries within the ‘Bean Belt’ across Asia, Africa, Central and South America. As local roasters with seven out of the 12 ‘Q-Graders’ in the UAE, we can maintain the highest quality, freshness and consistency, with no supply chain frustrations or delays. We proudly boast UTZ certification from the world’s largest non-profit organization for sustainable farming of coffee as well as being associated with the Rainforest Alliance. This ensures we keep a close eye on traceability and sustainability of our directly-sourced coffee beans. Also, soon to able to offer a solution addressing the sustainability requirements with our new compostable and biodegradable capsules.

As global trends and personal tastes develop and change, we at Coffee Planet keep a keen eye on developing relationships with the suppliers of products that complement our finest 100% arabica specialty coffee. We have signed a regional distribution agreement for  a range of milk alternatives such as almond, soya, coconut and a newly launched Oat Milk ‘Gut Instinct’ Barista Edition, crafted especially for coffee, available to our horeca customers and via our online shop, alongside syrups, powders and other consumables.


One thing we know for sure is that coffee will always be consumed in high volumes - pandemic or no pandemic - so for any horeca business we believe good quality, freshly roasted coffee with a variety of choice is vital to their beverage offerings, even more so now that the UAE F&B industry has opened up and the UAE coffee culture social scene starts to rise again. The ‘new norm’ has brought a whole new generation of remote workers - a wonderful opportunity upon which hotels, cafes and restaurants can capitalise . We see more and more employees working in hotel lobbies and cafes for hours on end, observing safe and compliant practices, whilst still satisfying their love for great coffee.

With all of this in mind we have created a variety of finely tuned taste profiles of our 100% Arabica Speciality coffee blends to serve all cultural palates and preferences. Our Head Roastmaster also produces many bespoke blends so our customers can create some unique coffee offerings to keep their enthusiastic guests coming back, building business growth.

There is no doubt the competition is high in the coffee shop arena, so it’s vital that any new or existing coffee establishment can cater for the multi-cultural taste profiles in this region. This is where Coffee Planet can help our customers react to the market quickly with our 360-degree, full coffee solution, catering for all sizes of horeca businesses and budgets. Our business provides a variety of state of the art machines, sourced from some of the world’s best coffee machine providers, so our customers can be confident that they are investing in machines that are reliable and simple to use, generating quick returns on investment.

Whether you are a global hotel group that requires in-room solutions, an F&B director who needs a fast automatic machine for your breakfast buffet or a barista needing a top-of-the-line bespoke solution for your coffee shop, the team at Coffee Planet is on hand to offer you the full solution, which includes: installation, full setup and training, 24/7 support service, consistent local supply of freshly roasted coffee in a variety of package sizes - all ethically sourced, sustainable, cost-saving and efficient

If coffee is or becomes your most profitable beverage, you cannot afford to be waiting, literally for the ship to come in. With Coffee Planet our customers have the confidence that they will always be well-stocked as we manage all of own logistics.

In addition to our horeca offering, we are proud to have recently signed a new trading partnership with M.H Enterprises, one of the largest and well-established food distributors in the UAE. This will allow Coffee Planet to further solidify its position on the shelves as a trusted brand in the UAE, creating innovative solutions for the trade market, leaning on the local synergies of each company.

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